Financial Services
Generic engineering teams misread financial business logic. So we don't send generic teams.
Syncsoft builds and hardens AI systems for banks, insurers, payment companies and asset managers — document and contract intelligence, fraud and AML engineering, and the governance artifacts that get a model past second-line review. We contract on DORA Article 30 terms, we work inside your cloud tenancy, and every deliverable ships audit-ready.
The Problem
Four places this shows up.
When the model works and second line still won't sign off.
Explainability, traceability, model inventory, human oversight procedures, monitoring. The build was never the bottleneck — the evidence was.
When your DORA register has gaps in the subcontracting chain.
Incomplete registers of information drew the most supervisory attention in the first enforcement cycle. Your vendors' vendors are in scope, and most registers stop one level too early.
When the pilot is fourteen months old.
Document and contract intelligence, fraud and AML at transaction scale, and internal employee copilots have unambiguous production budget right now. Fully autonomous credit decisioning does not — and we'll tell you that on the first call rather than after the statement of work.
When you need an EU AI Act answer and nobody on the vendor list has one.
Under Regulation (EU) 2026/1744, in force 27 July 2026, Article 50 transparency obligations apply from 2 August 2026, with a four-month transition to 2 December 2026 for systems already on the market. Annex III high-risk obligations move to 2 December 2027; Annex I to 2 August 2028. Credit scoring is Annex III. That's a build window, not a reprieve.
What We Do
By business unit.
Retail & commercial banking
Loan document intelligence, onboarding and KYC workflow automation, servicing copilots, complaint triage and classification.
Payments
Real-time fraud scoring, dispute and chargeback automation, reconciliation agents, PCI DSS–aligned architecture.
Insurance
Claims triage and document extraction, policy administration integration, underwriting support with the audit trail regulators expect, fraud detection.
Asset & wealth management
Research and document synthesis with citation grounding, advisor knowledge assistants, client reporting automation, suitability documentation.
Risk, compliance & second line
Model inventory and governance tooling, explainability and traceability artifacts, monitoring and drift detection, AML transaction monitoring engineering, sanctions screening.
Regulatory Context
What we build to, and what we won't claim.
What we don't say.
- We are not "DORA compliant" — DORA compliance is your obligation as a financial entity, and no DORA certification scheme exists.
- We are not "EU AI Act compliant" — that attaches per AI system and requires conformity assessment, and an ISO 42001 certificate does not confer it despite the common industry shorthand.
- We are not "PCI DSS certified" — as a development firm; PCI compliance attaches to the entity handling cardholder data. Vendors who claim otherwise are telling you something useful about their compliance literacy.
FAQ
What your risk team will ask.
Can you work under our model risk management framework?
Yes, and we'd rather you send it before scoping than after. SR 11-7 and equivalent frameworks change what we build, not just what we document.
Will your engineers pass our vendor risk assessment?
Background checks, individual confidentiality agreements, role-scoped access, logged sessions. We'll complete your questionnaire before the first technical call if that helps.
Do you have EU data residency?
We work in your tenancy, so residency is your choice. Where we hold anything ourselves, it's in the EU.
What about the AI Act if we're outside the EU?
It reaches systems whose output is used in the EU. If you serve EU customers, it's your problem regardless of where you're headquartered.
The stalled pilot is the cheapest project to restart.
The budget is committed, the model exists — what's missing is four to eight weeks of evidence work nobody staffed. Bring it to a pilot review.